A Message to Our Clients and Community
Please read our statement on Anti-Black Racism here
DPNCHC’s COVID-19 Response
Update December 4th 2020
As anticipated and planned for throughout the summer, we are now in the midst of a significant second wave of COVID-19 and are experiencing a lockdown in Toronto. During this time, and since the pandemic began, our programs and services remain open either virtually or in-person. Recently, we added some additional services such as the Perth Hall Pop-In where community members can access the restroom and phones, as well as in-person tutoring for literacy learners. Please see below for an updated list of our programs and services and how to access them.
We are in the process of planning some new initiatives that will be launched in mid-December and January. Please check back to this website for more information as it becomes available.
NEIGHBOURHOOD CENTRE PROGRAMS CURRENTLY AVAILABLE (as of December 4th 2020):
The Neighbourhood Centre building is still closed to the public until further notice (please continue scrolling down for information about the Health Centre).
The following Neighbourhood Centre services are available via contactless pickup, telephone, or online:
- Take-away meals at 5:00 PM on Mondays and Wednesdays (pick up outside the main entrance at 1900 Davenport Road);
- Telephone outreach to vulnerable clients and community members;
- Telephone information on how to access community services and supports;
- Harm reduction supplies (distributed from the main floor of the Health Centre or Perth Hall Drop in);
- Perth Hall Pop-in to access telephones, bathroom, harm reduction kits, and other resources – for hours and more information click here
- Settlement services by telephone or video call – for more information click here;
- Crisis support by telephone or video call – for more information click here;
- Literacy Programs via video call – for more information click here;
- Seniors services group phone calls, live video fitness programs, and wellness check-in calls – for more information click here;
- Early Years Programs daily videos and group calls featuring singing, crafts, activities, and workshops on child development – for more information, click here.
Calls regarding these services and how to access them will be answered at (416) 656-8025 during the following hours:
Monday, Tuesday, Wednesday, Thursday, Friday: 9:00am – 5:00pm
If your call is not answered, or you call after-hours, please leave a message on our main line and someone will call you back.
The Community Choice Pharmacy will be offering full services during this time.
HEALTH CENTRE SERVICES CURRENTLY AVAILABLE (as of December 4th 2020):
Health Services are only being offered to our existing clients at this time.
Physiotherapy is being offered by phone, video, and in person appointments.
Dietitian Counselling is being offered by phone and video appointments.
Mental Health Counselling / Therapy is being offered by phone and video appointments.
PRIMARY CARE (i.e. appointments with doctors and nurses)
We are providing the majority of primary care by telephone including:
- Medical advice;
- Medication renewals.
We will continue to provide in-person appointments to our regular clients for urgent health issues that cannot be treated over the phone such as:
- Prenatal appointments;
- Chronic health conditions;
- Immunization for babies and children;
- New health concerns such as ear infections, UTIs;
- Medication renewals that cannot be done over the phone.
IMPORTANT INFORMATION ABOUT ACCESSING THE HEALTH CENTRE
Before coming to the Health Centre YOU MUST CALL FIRST TO MAKE AN APPOINTMENT.
Depending on your need, you will be booked for a phone or in-person appointment.
All persons coming into the Health Centre and, or the pharmacy, will be screened for COVID-19 symptoms and travel history.
COVID-19 symptoms include fever, cough and difficulty breathing. See below for guidelines on how to self–monitor for COVID-19.
If you have symptoms of COVID-19 and your symptoms are mild, we ask that you do not come into the clinic and instead call us, Telehealth (1-866-553-7205) or Toronto Public health (416-338-7600) for advice and stay at home to self-isolate for 14 days.
If your symptoms are very severe or you are having difficulty breathing you should go to the emergency room for assessment. Do not call 911 or go to the emergency room unless it is an emergency.
DPNCHC will not be doing any testing for COVID-19. This will be done at the Assessments Centres. If you would like more information on COVID-19, or the Assessment Centres please visit: https://www.toronto.ca/home/covid-19/covid-19-health-advice/covid-19-assessment-centres/
RESOURCES ON COVID-19
HOW TO SELF-MONITOR FOR COVID-19:
HOW TO SELF-ISOLATE IF YOU HAVE SYMPTOMS:
SELF-ISOLATION GUIDE FOR CAREGIVERS, HOUSEHOLD MEMBERS, AND CLOSE CONTACTS:
HOW TO PRACTICE PHYSICAL DISTANCING:
One of the important ways we can keep ourselves healthy and protect others during this time is to practice social distancing.